Meeting Facilitation for UX Designers

Our prayers have been answered! Design has a seat at the table. Design is collaborating with other areas of the organization. More people are involved in the design process than ever before. And yet… Our conversations seem less productive. Our efforts to bring others into the design process flounder. Designers find themselves in the right conversations, but without the right tools for guiding them effectively.
This workshop focuses on building the designer’s “playbook” of facilitation techniques. These aren’t meeting agendas or brainstorming games. These are rhetorical techniques for understanding why conversations falter, nudging the conversation forward, getting the best out of our participants, and landing on actionable outcomes.
Your playbook will include:
– Plays to keep the conversation going toward meaningful outcomes, whether or not you have a pre-existing agenda
– Plays to address difficult participants, like people who have trouble listening to others
– Plays to deal with difficult situations, like power dynamics that quash diverse voices
– Plays to make sure your conversations go off without a hitch, regardless of whether they’re in person or remote